Refund & Cancellation Policy
Niki Staben, doing business as Legacy AI
This Refund & Cancellation Policy applies to paid subscriptions to the Service offered by Niki Staben, an individual doing business as "Legacy AI" (a California sole proprietorship) ("LEGACY AI"). It should be read together with our Terms of Service.
CANCELLATION
You may cancel your subscription at any time through your account settings or by emailing support@legacyfoundersacademy.com. Cancellation stops future renewal charges. Unless otherwise stated at checkout or below, you will retain access to paid features through the end of your then-current paid billing period, after which your account will revert to any free tier available or lose access to paid features.
REFUNDS
Except as required by law, all subscription fees are non-refundable once a billing period has begun, including for partial months, downgrades, or unused features. You may cancel at any time to prevent future charges, but no partial or prorated refund will be issued for the remainder of a current billing period.
We do not offer a separate money-back trial window on paid subscriptions. Legacy Founders Academy's Free tier (Levels 1–3) is available at no cost specifically so you can evaluate the program in full — the curriculum, the lesson format, the AI mentor — before ever paying for a Pro or Founders subscription.
BILLING ERRORS
If you believe you were charged in error (e.g., duplicate charge, charge after proper cancellation), contact support@legacyfoundersacademy.com within 60 days of the charge. We will investigate and issue a corrective refund where our records confirm an error.
CHARGEBACKS
We encourage you to contact us at support@legacyfoundersacademy.com to resolve billing concerns before initiating a chargeback with your bank or card issuer. Accounts with disputed or reversed charges may be suspended pending resolution.
CALIFORNIA AUTOMATIC RENEWAL LAW COMPLIANCE
Consistent with California's Automatic Renewal Law (Cal. Bus. & Prof. Code §§ 17600 et seq.), we will: (a) clearly disclose the automatic renewal terms (price, billing frequency/interval, and cancellation method) before you accept the offer; (b) obtain your affirmative consent to the automatic renewal terms; (c) provide an acknowledgment of the terms, including how to cancel; and (d) for any free trial or promotional period longer than 30 days, or before a material price increase, provide the notice required by law before charging you or increasing your price. We will provide an easy, reasonably simple cancellation method as required by law (e.g., a self-service cancellation option in account settings for subscriptions started online).
CONTACT
Questions about billing, cancellation, or refunds may be directed to support@legacyfoundersacademy.com, Niki Staben d/b/a Legacy AI, 4265 Enchanted Cir, Roseville, CA 95747.